Last Updated: 12/15/2025
Kapsoul (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order or contact us, we may collect personal information such as:
Name
Email address
Shipping and billing address
Payment information (processed securely by third-party payment providers)
We do not store or have access to your full payment card details.
Non-Personal Information
We may automatically collect non-personal information such as:
IP address
Browser type
Device information
Pages visited and time spent on our website
This information helps us improve our website and user experience.
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Communicate with you about orders, returns, or inquiries
Provide customer support
Improve our products, services, and website
Comply with legal obligations
We do not sell your personal information.
3. Sharing Your Information
We may share your information with trusted third parties only as necessary to operate our business, including:
Payment processors
Shipping carriers
Ecommerce and website service providers
These third parties are required to safeguard your information and use it only for authorized purposes.
4. Cookies & Tracking Technologies
We may use cookies or similar technologies to enhance your browsing experience, analyze website traffic, and improve functionality. You may disable cookies through your browser settings; however, some features of the website may not function properly.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no method of transmission over the internet is 100% secure.
6. Your Rights & Choices
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request correction or deletion of your personal information
Opt out of marketing communications
To exercise these rights, please contact us at info@kapsoul.com.
7. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
Categories of Personal Information Collected
In the past 12 months, we may have collected the following categories of personal information:
Identifiers (such as name, email address, IP address)
Commercial information (such as purchase history)
Internet or electronic network activity information
How We Use and Disclose Information
We collect and use personal information for the business purposes described in this Privacy Policy. We may disclose personal information to service providers for business purposes, such as order fulfillment and payment processing.
No Sale or Sharing of Personal Information
Kapsoul does not sell or share personal information as defined under the CCPA/CPRA.
Your California Rights
California residents have the right to:
Request disclosure of the personal information we collect, use, or disclose
Request deletion of personal information (subject to certain legal exceptions)
Request correction of inaccurate personal information
Limit the use of sensitive personal information (if applicable)
Not be discriminated against for exercising privacy rights
How to Submit a Request
To exercise your California privacy rights, please email us at info@kapsoul.com with the subject line “California Privacy Request.”
We may need to verify your identity before processing your request.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Children’s Privacy
Kapsoul does not knowingly collect personal information from individuals under the age of 13. If you believe a child has provided personal information, please contact us and we will promptly delete it.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the website constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@kapsoul.com